{"id":2609,"date":"2023-07-20T21:54:45","date_gmt":"2023-07-20T21:54:45","guid":{"rendered":"https:\/\/goncalo.com.pt\/2026\/resolucao-de-litigios\/"},"modified":"2023-09-08T10:25:02","modified_gmt":"2023-09-08T10:25:02","slug":"dispute-resolution","status":"publish","type":"page","link":"https:\/\/goncalo.com.pt\/2026\/en\/dispute-resolution\/","title":{"rendered":"Dispute Resolution"},"content":{"rendered":"<div class=\"page-content \">\n<div class=\"page-content-wrap\">\n<div id=\"post-11658\" class=\"post-11658 page type-page status-publish hentry\">\n<div class=\"entry-content\">\n<article id=\"post-7563\" class=\"post-7563 page type-page status-publish hentry\">\n<div class=\"entry-content\">\n<div class=\"entry-content\">\n<div class=\"entry-content\">\n<div class=\"entry-content\">\n<div id=\"main\" class=\"site-main clearfix\" role=\"main\">\n<p>In the event of a dispute, the consumer can appeal to a Consumer Dispute Resolution Entity:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)<\/strong><br \/>\nBRAGA: Rua D Afonso Henriques, n\u00ba 1 (Ed Junta de Freguesia da S\u00e9)<br \/>\n4700 \u2013 030 Braga<\/p>\n<p>In the event of an online consumer dispute, the consumer can resort to an \u201conline\u201d dispute resolution system (RLL), the ODR Platform (\u201conline dispute resolution\u201d), with competence to resolve disputes relating to the resulting contractual obligations of sales contracts or online services.<\/p>\n<p>Access the Electronic Alternative Dispute Resolution Platform for online sales or service contracts here.<\/p>\n<p>More information on the Consumer Portal (www.consumidor.pt)<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>In the event of a dispute, the consumer can appeal to a Consumer Dispute Resolution Entity: &nbsp; Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) BRAGA: Rua D Afonso Henriques, n\u00ba 1 (Ed Junta de Freguesia da S\u00e9) 4700 \u2013 030 Braga In the event of an online consumer dispute, the consumer can resort &hellip; <a href=\"https:\/\/goncalo.com.pt\/2026\/en\/dispute-resolution\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Dispute Resolution<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/pages\/2609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/comments?post=2609"}],"version-history":[{"count":2,"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/pages\/2609\/revisions"}],"predecessor-version":[{"id":2717,"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/pages\/2609\/revisions\/2717"}],"wp:attachment":[{"href":"https:\/\/goncalo.com.pt\/2026\/en\/wp-json\/wp\/v2\/media?parent=2609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}